10.0.0.138 – Router Login Admin Page

What Is 10.0.0.138?

10.0.0.138 is a private IP address that functions as a default gateway — the address your router or modem assigns to itself on the local network. Type it into a browser while connected to your home network and it opens your device’s admin dashboard: the panel where you control Wi-Fi settings, connected devices, security options, port forwarding, and firmware updates.

What makes this address stand out is its 10.x.x.x prefix. Most home routers use 192.168.x.x addresses. The 10.x.x.x range is an equally valid private address block — it covers a massive span from 10.0.0.0 to 10.255.255.255 — and some manufacturers and ISPs prefer it. The .138 host address is unusual even within the 10.0.x.x range, which is why most people searching for it are encountering it unexpectedly.

Default Credentials for 10.0.0.138

This is the section most guides completely ignore for this IP — and it’s where the most important quirk lives. SpeedTouch (Alcatel) devices use a non-standard username that catches almost everyone off guard.

SpeedTouch / Alcatel — Primary Brand at This Address

Other Brands at This Address

How to Log Into 10.0.0.138 on a PC

Before credentials, before troubleshooting — the most common login failure is typing the IP address into the search bar instead of the address bar. The search bar sends your input to Google. The address bar navigates your browser directly to the page. They’re both at the top of the browser window but do completely different things.

1. Connect your PC to your router or modem — via Ethernet cable or Wi-Fi. Ethernet is more reliable for making configuration changes, since Wi-Fi can drop mid-save if you change wireless settings.
2. Open any browser — Chrome, Firefox, Edge, or Safari.
3. Click the address bar at the very top of the browser — the strip where URLs normally appear, like https://google.com.

4. Type 10.0.0.138 and press Enter.
5. A login page should load. Enter your username and password.
   • SpeedTouch users: enter Administrator (capital A) and leave the password field completely empty.
   • A1 / Belong / Netgear users: try admin / admin or check your router label.
6. Click Login or Sign In.

If you’re in — jump to “What to Do After You Log In.” If you got an error, the troubleshooting section below covers the five most common causes.

How to Log Into 10.0.0.138 on a Phone

No competitor page for this IP provides any mobile login guidance. Here are separate, platform-specific steps for iPhone and Android.

On iPhone (Safari)

1. Connect your iPhone to the Wi-Fi network managed by your router or modem. Make sure you’re on this router’s network specifically — not a guest zone, not a neighbor’s hotspot, not any other SSID.
2. Open the Safari app. Tap the URL address bar at the top — not Spotlight search, not any search field.
3. Type 10.0.0.138 and tap Go.
4. The router login page should load. Enter your credentials and tap Login.

On Android

1. Connect your Android phone to your router’s Wi-Fi. Watch for a common issue: Android often keeps mobile data active in the background even when Wi-Fi shows connected, routing traffic through mobile data instead of your local network. Local addresses like 10.0.0.138 are only reachable through your local network — if mobile data overrides Wi-Fi, this address will never respond.
2. Open Chrome or your preferred browser.
3. Tap the address bar at the top.
4. Type 10.0.0.138 and tap Go or press enter.
5. The admin login screen should appear. Enter your credentials and tap Login.

Troubleshooting — 5 Reasons 10.0.0.138 Won’t Load

Factory Reset Guide for 10.0.0.138 Routers

If you’ve forgotten the admin password and can’t get in, a factory reset restores all settings and credentials to factory defaults — including the gateway address 10.0.0.138 and the original username/password.

Back up your settings first if you can still log in. Most admin panels have a Backup or Export Configuration option under Administration or System Tools. Save that file — it makes post-reset restoration much faster than rebuilding from scratch.

What gets wiped:

• Admin username and password (reverted to factory defaults)
• Wi-Fi name (SSID) and password
• All port forwarding rules
• Parental controls and URL filters
• Static IP / DHCP reservations
• Custom DNS entries
• DSL line configuration (on SpeedTouch and other DSL modems — see note below)

How to reset:

1. Keep the device powered on — don’t unplug it before pressing Reset.
2. Find the Reset button — a small recessed pinhole on the back or bottom panel. On SpeedTouch units it’s usually labeled.
3. Insert a straightened paperclip, SIM ejector, or thin pen tip.
4. Press and hold firmly. Keep holding.
5. Watch the LED indicators — they’ll blink rapidly or change behavior to confirm the reset triggered.
6. Release and wait 60–90 seconds for the device to fully reboot.
7. Try 10.0.0.138 with the factory defaults: Administrator / (blank) for SpeedTouch, or check the label for other brands.

Reset hold times by brand:

What to Do After You Log In

Getting into the admin panel is just the start. Here’s what to actually configure, in order of importance.

1. Change Your Admin Password

Factory defaults are public knowledge. SpeedTouch’s Administrator / (blank) combination is literally listed in published tables and guides. Anyone on your network who knows your router brand can get in with these. Change the admin password immediately after first login.

1. Log into 10.0.0.138.
2. Look for Administration, Management, System, or Tools in the navigation. On SpeedTouch devices, look for Advanced → Users or Configuration → Users.
3. Find Admin Password, Change Password, or User Management.
4. Enter your current credentials, then set a new password.
5. Choose something long and memorable — a passphrase of three or four unrelated words is both easier to remember and harder to crack than a short random string. The NIST password guidelines are worth reading: length matters far more than character complexity.
6. Save and re-login with your new password.

2. Change Your Wi-Fi Name and Password

Go to Wireless Settings or WLAN Settings. Change the SSID to something that doesn’t broadcast your router brand or ISP — “SpeedTouch_5G_A1” tells anyone nearby exactly what hardware and service you’re running. Set a strong Passphrase or Key. After saving, all connected devices will need to reconnect.

3. Set Your Encryption to WPA2 or WPA3

In wireless settings, find the Security Mode or Encryption Type field. If it shows WEP — change it right now. WEP is decades old and can be cracked in seconds. WPA2-Personal is the current minimum standard for any home network. If your device supports WPA2 vs WPA3, go with WPA3 — it’s meaningfully more resistant to modern brute-force attacks. Older SpeedTouch hardware may only support WPA2 or WPA, in which case WPA2 is the right choice.

4. Check Connected Devices

Under DHCP Client List, Connected Devices, Network Map, or LAN Hosts, you’ll see every device currently on your network. Each entry shows a device name, assigned IP, and what is a MAC address — a unique hardware identifier. Look for anything unfamiliar. An unrecognized device is worth investigating. Most routers let you block unknown devices by MAC address directly from this screen.

5. Set Up a Guest Network

A guest network gives visitors internet access without exposing your main network to them. They’re on a completely separate segment — they can browse the internet but can’t see your computers, printers, NAS drives, or smart home devices. Look for Guest Network or Guest Zone in your wireless settings. See how to set up a guest network for a detailed walkthrough if your device’s interface isn’t obvious.

6. Port Forwarding

If you need a service reachable from outside your network — a game server, home NAS, IP camera system, or remote desktop — configure it under Port Forwarding, Virtual Server, or NAT. Understanding how port forwarding works before making changes prevents the most common setup mistakes. For DSL modems like SpeedTouch, port forwarding works in conjunction with your ISP’s PPPoE or IPoE connection type — make sure your WAN connection is active and you have a stable public IP before testing forwarded ports.

7. Update Firmware

Go to Administration → Firmware Update or System → Software Upgrade. Check for available updates and install them. SpeedTouch / Thomson devices are older hardware — official firmware updates may no longer be available from Alcatel-Lucent or Thomson, but third-party community firmware may exist for some models. For Netgear, A1, and Belong equipment, check the manufacturer or ISP’s support site for the latest firmware.

Which Brands and ISPs Use 10.0.0.138?

SpeedTouch / Alcatel / Thomson

SpeedTouch is the primary hardware brand at this address. Touch DSL modems and routers were manufactured by Alcatel (later acquired by Thomson, then Technicolor). They were widely deployed by European ISPs throughout the 2000s and early 2010s — particularly in Austria, Belgium, the Netherlands, and Australia. The 10.0.0.138 gateway address is specific to SpeedTouch equipment.

Models confirmed at this address include the SpeedTouch 510, 530, 570, 580, and 716 series. The distinctive credential pair — Administrator / (blank) — is unique to SpeedTouch hardware and has no equivalent across other brands.

A1 (Austria)

A1 Telekom Austria has deployed SpeedTouch and other gateway hardware to residential broadband subscribers using the 10.0.0.x subnet. If you’re an A1 customer in Austria and your modem router shows 10.0.0.138 as the Default Gateway, this is the correct admin page address.

Belong (Australia)

Belong — a subsidiary of Telstra operating in Australia — has supplied gateway hardware to residential NBN subscribers that uses the 10.0.0.x subnet, with 10.0.0.138 appearing as the default gateway on some deployed units.

Netgear

Certain Netgear models have been configured or shipped with a default gateway in the 10.0.0.x range, though Netgear more commonly uses 192.168.0.1 or 192.168.1.1. If your Netgear device shows 10.0.0.138, the standard Netgear credentials (admin / password) are your starting point — then check the label.

If you’re a US user and seeing 10.0.0.138, run ipconfig to double-check it really is your Default Gateway — you may have SpeedTouch equipment or a network that was manually configured to use this subnet.

Frequently Asked Questions